Frequently Asked Questions About Clubs of America

For the frequent questions on each club visit the FAQ page for the specific club at:
- Beer Club FAQ
- Wine Club FAQ
- Flower Club FAQ
- Fruit Club FAQ
- Cigar Club FAQ
- Coffee Club FAQ
- Chocolate Club FAQ
- Pizza Club FAQ

How long have you been in business?
The Company was started in 1994. We are the oldest and largest "Gift of the Month Club" provider in the U.S. with tens of thousands of loyal members nationwide. See our About Us page for more detailed information on us.

Are there any memberships fees?
Absolutely not.

Will I be obligated into a whole year as a member?
No, unlike other clubs we have absolutely no minimum membership time. You pick how many months you would like to join or give as a gift. You can join any of our clubs from 1 to 12 months or ongoing. You may cancel at anytime. However if you do join for a whole year we will give you a instant rebate of $25.

When will I receive my monthly shipment ?
Shipments arrive the 3rd and 4th week of every month.

Can I pay monthly?
Yes, when you order you can select pay monthly for your membership, there is no extra cost.

What is your Guarantee policy?
100% Satisfaction is guaranteed as a member. Our members happiness is very important to us and we will make it right by either replacing a shipment or refunding your returned unused shipment if there is any problem.

For a gift membership, do you include a message?
Yes, included in your purchase, you may choose to have us mail a personalized gift letter via the postal service to the recipient or to yourself before the first delivery. You may also Print a Gift Letter online or Email a Gift Letter online from this web site.

Can I go every-other-month or quarterly?
Yes, you may make the selection when ordering from this web site or by phone to go every-other-month or every-third-month.

How do you ship your products?
We use a variety of common carriers depending on which club and where you are located. Shipments arrive the 3rd and 4th week of each month. The shipments are packed with protective packaging with a perfect presentation of the product. Also included in the package is our monthly "Expedition" newsletter for that particular club.

Can you ship to PO boxes, FPO or Apo boxes?
Yes, only 3 of the clubs - Cigars, Coffee and Chocolate we ship to PO, FPO and APO boxes.

Can you ship outside the Continental United States?
No, only within the continental U.S.

Can I pay by check?
Yes, in addition to all the major credit cards you can pay by check. Please remit the first months payment to our corporate address below via postal mail. Please note what club you want to order and when you would like your membership to start. We will then bill you each month before the shipment.

Is shipping and handling included in the total price?
Yes, shipping and/or handling fees are included in your purchase price.

Do you offer corporate quantity discounts?
Yes, we offer very generous discounts for volume orders. Please call our Corporate sales department at 1-800-800-9122 (9-5 central time M-F) for further discount information. Or visit our Corporate Gifts link on this web site.

What is your corporate address and phone numbers?
Clubs of America 484 Wegner Road Lakemoor, IL 60051 U.S.A Corporate office -(815)363-4000 Fax - (815)363-4677 Customer Service Department (9-5 Central Time M-F) 1-800-800-9122 Order line 1-800-CLUB-USA

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