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General
How long have you been in business?

Clubs of America was founded in 1994. Today we are the oldest and largest “Gift of the Month Club” provider in the U.S. with tens of thousands of loyal members nationwide. See our About Us page for more details.

Are there any memberships fees?

There are no upfront membership fees. Only a monthly product club price that includes free shipping every month.

Will I be obligated into a whole year as a member?

No. Unlike other clubs, we have as low as 2-month minimum membership options. You pick how many months you would like to join or give as a gift. You can join any of our clubs from 2 to 12 months. You may cancel at anytime.

When will I receive my monthly shipment ?

Shipments arrive the 3rd and 4th week of every month.

What is your Guarantee policy?

100% Satisfaction is guaranteed for every member. The happiness of our members is very important to us and if there is any problem we will make it right by either replacing a shipment or refunding your returned unused shipment.

For a gift membership, do you include a message?

Yes, you can print a Gift Letter online or Email a Gift Letter online instantly from our website.

Can I go every-other-month or quarterly?

Yes. You may make the selection when ordering from this website or by phone to go every-other-month or every-third-month.

How do you ship your products?

We use a variety of common carriers depending on which club you choose and where you are located. Shipments arrive the 3rd and 4th week of each month. The shipments are packed with protective packaging with a perfect presentation of the product. Also included in the package is our monthly “Expeditions” newsletter for that particular club.

Can you ship to PO boxes, FPO or APO boxes?

Yes, but we only ship to PO, FPO and APO boxes for three of our clubs — Cigars, Coffee and Chocolate.

Can you ship outside the continental United States?

No. Only within the continental U.S.

Is shipping and handling included in the total price?

Yes. Shipping and/or handling fees are included in your purchase price.

Do you offer corporate quantity discounts?

Yes. We offer very generous discounts for volume orders. Please call our Corporate Sales Department at 1-800-800-9122 (M-F, 8:30am to 5pm Central Time) for further discount information. Or visit our Corporate Gifts link on this website.

What is your corporate address and phone numbers?

Clubs of America
484 Wegner Road
Lakemoor, IL 60051
U.S.A

Corporate office: (815) 363-4000
Fax: (815) 363-4677

Customer Service Department
1-800-800-9122 (M-F, 8:30am to 5pm Central Time)
Order line: 1-800-CLUB-USA