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General
How long have you been in business?

Clubs of America was founded in 1994. Today we are the oldest and largest “Gift of the Month Club” provider in the U.S. with tens of thousands of loyal members nationwide. See our About Us page for more details.

Are there any memberships fees?

There are no upfront membership fees. Only a monthly product club price that includes free shipping every month.

Will I be obligated into a whole year as a member?

No. Unlike other clubs, we have absolutely no minimum membership time. You pick how many months you would like to join or give as a gift. You can join any of our clubs from 1 to 12 months. You may cancel at anytime. However, if you do join for a whole year we will give you an instant rebate of $50.

When will I receive my monthly shipment ?

Shipments arrive the 3rd and 4th week of every month.

Can I pay monthly?

Yes. When you order you can select to pay monthly for your membership, there is no extra cost. Pay monthly is available for all clubs, except mix-your-clubs.

What is your Guarantee policy?

100% Satisfaction is guaranteed for every member. The happiness of our members is very important to us and if there is any problem we will make it right by either replacing a shipment or refunding your returned unused shipment.

For a gift membership, do you include a message?

Yes. Included in your purchase, you may choose to have us mail a personalized gift letter to the recipient via the postal service or to yourself before the first delivery. You may also choose to Print a Gift Letter online or Email a Gift Letter instantly from our website.

Can I go every-other-month or quarterly?

Yes. You may make the selection when ordering from this website or by phone to go every-other-month or every-third-month.

How do you ship your products?

We use a variety of common carriers depending on which club you choose and where you are located. Shipments arrive the 3rd and 4th week of each month. The shipments are packed with protective packaging with a perfect presentation of the product. Also included in the package is our monthly “Expeditions” newsletter for that particular club.

Can you ship to PO boxes, FPO or APO boxes?

Yes, but we only ship to PO, FPO and APO boxes for three of our clubs — Cigars, Coffee and Chocolate.

Can you ship outside the continental United States?

No. Only within the continental U.S.

Can I pay by check?

Yes. In addition to all the major credit cards, you can pay by check. Please remit the first month’s payment to our corporate address below via postal mail. Please note what club you want to order and when you would like your membership to start. We will then bill you each month before the shipment.

Is shipping and handling included in the total price?

Yes. Shipping and/or handling fees are included in your purchase price.

Do you offer corporate quantity discounts?

Yes. We offer very generous discounts for volume orders. Please call our Corporate Sales Department at 1-800-800-9122 (M-F, 9-5 Central Time) for further discount information. Or visit our Corporate Gifts link on this website.

What is your corporate address and phone numbers?

Clubs of America
484 Wegner Road
Lakemoor, IL 60051
U.S.A

Corporate office: (815) 363-4000
Fax: (815) 363-4677

Customer Service Department
1-800-800-9122 (M-F, 9-5 Central Time)
Order line: 1-800-CLUB-USA